Help Center

What's the max input DELTA Pro can achieve?

When charging DELTA Pro and its extra battery together, you can reach 6500W max charging speeds by combining AC, solar and Smart Generator methods. For DELTA Pro single unit, you can recharge it at standard wall outlets (1800W max), at EV station (3400W max)/Smart Home Panel/240V outlets (3000W max).

How many solar panels can I use at the same time?

It depends on the combined voltage and current of the solar panels you choose. It's fine as long as the solar panels use MC4 connectors and their combined voltage and current are within 11-150 volts and under 15 amps.

Can I run a 240V device on the 120V US version?

You'll need to connect two DELTA Pro units to power 240V electronics. You can do this by:
1) the Double Voltage Hub and use the AC outlets on the hub, or
2) the Smart Home Panel and use your home's 240V outlets (you'll need to setup 240V wiring on the Smart Home Panel during installation).

How do I update the firmware?

First of all, make sure your DELTA Pro is connected to the EcoFlow App using Internet mode. Secondly, go to the Firmware section in the Setting of the DELTA Pro you're looking to upgrade. Check for the latest firmware and follow the steps to finish the upgrade.

Can I connect EcoFlow power stations to my house electric panel directly? (For all power stations)

Yes, but please note:
- The transfer switch should be connected to the power station's AC output port.
- You should disconnect the circuits from the grid before they are supported by the power station.
- The total power consumption of the circuits should not exceed the output power rating.
- The output will not be grounded if the power station is not connected to the grid.

How to achieve a 25kWh capacity system?

Connecting 2 DELTA Pros with a Double Voltage Hub or Smart Home Panel and adding 1 Extra Battery and 1 Smart Generator to each DELTA Pro provides a capacity of 25 kWh. Buy the above package here: Link

What do the error codes on DELTA Pro mean?

301: Cell Under Voltage - Need a timely recharge.
302: BMS Lost Connection - Reboot.
303: INV Lost Connection - Reboot
102: Cell Under Voltage Alert - No discharge, timely recharge.
077: Cell Voltage Differences are too great - Long press the power button for 10 seconds and wait for half an hour.

DELTA Pro Won't Charge Appliances

1. If charging from an AC outlet, check that the AC switch is turned on. The same goes for DC outlets.
2. If the AC or DC switch is turned on, and it still cannot charge, confirm whether the output power of DELTA Pro meets the rated charging power of the electrical appliance.
3. When the power from a DC source and car charger is less than 1 watt, the charging power won't display, but the actual device is charging, try charging another appliance with a larger wattage to see if the charging power displays.

4. When the screen displays an overload alarm, the charging power is too high. Shut down DELTA Pro and leave it to cool down for 30 minutes or try using a low-power device before charging again. If there is still an overload prompt, take a photo or video and contact support@ecoflow.com

5. The AC switch will automatically turn off after 12 hours if the power of the electrical appliance is less than 10W.

Can I Connect the Smart Generator to Two DELTA Pros?

Only 1 Smart Generator can connect to a DELTA Pro at one time.

Can Two DELTA Pros Be Connected?

Connect two DELTA Pros using an AC cable. One is the master, while the other is the slave unit. Before connecting them, ensure both DELTA Pros are fully charged.

How to Charge the Extra Battery

1. Connect the Smart Battery to the DELTA Pro to recharge and discharge. It only includes one port that connects to DELTA Pro or the Smart Generator.
2. The Smart Generator can directly charge the Extra Battery.

Does the Fan Noise Vary?

DELTA Pro has fans to keep its batteries cool, which run at a volume of 48–60dB (between a normal conversation and office environment) depending on wattage output and input and the unit's temperature.

Can Other Solar Panel Brands Charge DELTA Pro?

Yes, as long as the solar panel uses the same solar connectors and their combined voltage and current are within 11-150 volts.

What is the Battery cell type of Delta Pro?

The battery cell type: Prismatic, LFP battery, 1 parallel 15 series, 15 cells

How do I connect to the app?

You can connect the power station to the app in three ways—Direct Connection mode, IOT mode, and Bluetooth (only for DELTA Pro).
Please check the link below for our app user manual. Connection modes instructions are provided in detail on pages 4-9.
APP user manual : Link
In addition, we have a video tutorial on this topic here: https://youtu.be/9oUPsj8FlTk

How to store and maintain Ecoflow power station

1. To prolong the battery life, we recommend that you use and store the product in an environment of 20°C to 30°C, away from water, heat, and metal objects.
2. For long-term storage, discharge the product down to 30% and then charge it up to 60%. Continue to follow this procedure every 3 months. Units that are not charged and discharged for more than 6 months will no longer be covered under warranty.
3. For safety reasons, please do not store this product in an environment above 45°C or below -10°C over a long period.

Do the AC ports support pure sine wave or modified sine?

DELTA's AC ports support pure sine wave. As a result, when you plug your electronics in DELTA, they are well-protected with less generated electrical noise and longer-lasting motors.

Why is the power station charging slowly? How can I solve this?

1. If the temperature is too high, turn off the unit or stop the load, this will let it cool down.
2. If the temperature is too low for charging, place the unit somewhere warmer or let electrical appliances discharge it for a while.
3. The charging power of the unit is related to the battery level. When the unit starts charging from 0% or is about to be fully charged, it is normal that the charging power is low.

Battery Runs Down Too Quickly

1. Please check if there are external high-power electrical appliances. If the power of the connected electrical appliance is about the same as the battery capacity, the battery will run out in about 1 hour.
2. Perform a complete charge and discharge for an SoC calibration which is to Discharge the unit to 0%, then charge to 100% until there is no input.

Unable to Fully Charge to 100%

Perform three times SoC calibration by doing three complete charges and discharges.
SoC calibration: Discharge the unit to 0%, then charge to 100% until there is no input.

Why does the car charging port not output any power?

1. Confirm whether the DC switch is turned on, and the DC switch will light up to indicate it is on.
2. Try to replace the head of the charger to see whether the cable is faulty
3. If none of the above methods work, provide a video explaining the fault and contact support@ecoflow.com

How many solar panels can be used, and how much is the solar charging power?

Delta 2 can work with one 400W solar panel, or two 220W solar panels used in series, and the maximum solar charging power is 500W.

Can it be used with other Ecosystem products?

Delta 2 can work with the Wave 2 and the Smart generator.

What connection methods do the APP support?

Delta 2 supports WIFI and Bluetooth connections.

How much is the charging power and the discharging power?

Charging power:1200W Max
Discharging power: 1800W (Surge 2700W), X-Boost 2400W

Does it support battery extension?

Delta 2 only supports one extra battery extension, and the capacity of the extra battery is 1024Wh. It also supports the extra battery of DELTA Max, which can be expanded to 3040Wh at the maximum.

What is the waterproof rating?

IP20, we provide waterproof protection bag which is sold separately, can be used together to achieve waterproof effect in outdoor rainy days.

DELTA 2 Bag: Link

Can EcoFlow power stations be charged by solar panels and the 12V car cigarette lighter at the same time?(For all power stations)

No, this is because the car charging and solar charging cables share the same input (XT60 outlet).

Can I use the DELTA Max Extra Battery with both DELTA Max 1600/2000?

Yes, DELTA Max Extra Battery is compatible with both DELTA Max models, 1600 and 2000. Each supports up to two Extra Batteries. 

DELTA Max will not boot

1. Make sure the battery has sufficient capacity. If not, charge and turn it on again. If charging continues to fail, please follow the instructions on charging failures.
2. If there is no response after you short press or long press (3 seconds) the Main Power Button, contact EcoFlow Customer Service (support@ecoflow.com)

DELTA Max Won't Charge Appliances

1. If DELTA Max is charging from an AC outlet, confirm that the AC switch is turned on. The same goes for DC outlets.
2. If the AC or DC switch is turned on and it still cannot be charged, confirm whether the output power of DELTA Max meets the rated wattage of the electrical appliance.
3. When the power from a DC source or car charger is less than 1 watt, the charging power will not be displayed, but the unit is charging. Try charging from another power source to see if the charging power is displayed.
4. When the screen displays an overload alarm, the charging power is too high. Shut down and allow the unit to cool down for 30 minutes, or try using a low-power device before charging again. If there is still an overload prompt, take a photo or video of the issue and contact support@ecoflow.com
5. The AC switch will automatically turn off after 12 hours if the power of the electrical appliance is less than 10W because the power detection is equivalent to zero power output.

DELTA Max Won't Charge

1. The charging temperature is too high. If you use high-power electrical appliances for a long time, stop using the unit until the temperature drops.
2. The charging temperature is too low. If the outside temperature is too low or the temperature of the battery cell is lower than 0°C, put DELTA Max somewhere warmer.
3. The charging voltage or current is too low. Charge the device according to the rated charging voltage and current.
4. Change the charging method or the cable when experiencing charging issues. Replace the cable or power source.
5. If none of the above methods work, provide a video showing the fault and contact support@ecoflow.com

DELTA Max Won't Charge From the Car Charger

1. Confirm that the 12V car charger has a standard voltage and power output.
2. Use another car charging cable to see whether the problem is with the standard car charging cable. Alternatively, use a solar panel to charge DELTA Max. If the solar panel works, the problem is with the car charger to XT60 cable. If the solar panel does not charge either, contact support@ecoflow.com

The EF App Can't Bind to DELTA Max

When unable to connect to the unit, the serial number is not displayed, or "Unknown" appears after binding; the serial number has not been confirmed. Please contact support@ecoflow.com

The EF App Won't Connect to DELTA Max

1. Long press the IoT button under DELTA Max’s screen for 3 seconds until the WiFi icon flashes and the DELTA Max’s WiFi is turned on.
2. With the mobile phone near DELTA Max, search for the WiFi signal starting with "EcoFlow" or "DELTA Max" and follow the prompts to connect.
3. If you cannot find DELTA Max's signal, you can restart DELTA Max or try with another mobile phone.
4. If none of the above methods work, please provide the serial number photo at the bottom of the device and contact the support@ecoflow.com

Output Overload Error

AC output overload: the AC icon will appear on the screen, and the ""Overload"" icon will flash:
1. Check whether the connected device's power meets the unit's power range. Connect a device with a wattage of 2400W-3000W to confirm that X-Boost is turned on in the app. If it's already turned on, connect to the app again.
2. In EPS mode, DELTA Max supports a maximum of 2200W. Confirm whether the electrical equipment is within this range.
3. The power of the electrical equipment is too large, causing it to fail to operate.

Can Other Solar Panel Brands Charge DELTA Max?

DELTA Max can be charged using any solar panels with the same solar connectors and within an input range of 800W 11-100V DC 13A.

Does DELTA Max Support Charging While in Use?

Yes, DELTA Max supports charging and discharging while charging from vehicles, solar panels, etc. However, when the unit's battery is low or about to run out, it is best not to use it while connecting to DC charging (solar/vehicle charging). If the input is less than or equal to the output power, the device will continue to consume power, which may result in power loss and eventually damage the battery.

Using other products to charge Delta Max?

In addition to charging from the grid, car, and solar, other sources such as generators and inverters can also be used if they output 220–240V (50Hz/60Hz) of sine wave AC power. When charging DELTA Max, the AC input power needs to be greater than 2400W to enable X-Stream function.

What is X-Boost?

This product supports X-Boost, an EcoFlow feature that supplies power to devices with a wattage of 3000W. X-Boost ensures the device does not fail due to overload protection. When using X-Boost, DELTA Max still has a rated power output of 2400W.

DELTA Max Maintenance and Storage

1. To prolong the battery life, we recommend that you use and store DELTA Max in an environment of 20°C to 30°C, away from water, heat, and metal objects.
2. For long-term storage, discharge the product down to 30% and then charge it up to 60%. Continue to follow this procedure every 3 months. Units that are not charged and discharged for more than 6 months will no longer be covered under warranty.
3. For safety reasons, please do not store this product in an environment above 45°C or below -10°C over a long period.

How to Upgrade DELTA Max's Firmware

1. Long press the IoT button under the screen for 3 seconds, and the WiFi icon on the screen will flash. After confirming that DELTA Max's WiFi is on, connect your phone to the unit.
2. Open the app and click the "+" in the upper right corner to add a device. Connect to the WIFI or a mobile phone hotspot. Go to the DELTA Max page, then Settings > Firmware > Update.
3. If you can't find the "Upgrade" reminder, it means that your home router is not connected. Press and hold the IoT button under the DELTA Max's screen for 3 seconds to reconnect.
4. Upgrading won't be complete if it is interrupted. Restart DELTA Max, reconnect the WiFi and DELTA Max, then update again.
5. If you can't update using the app or there is still a failure after updating, contact support@ecoflow.com.

What Battery Cell Type Does DELTA Max Use?

There are 224 cylindrical lithium-ion 18650 NCM batteries used in DELTA Max, in a configuration of 16 parallel and 14 in series.  

Using EPS Mode

DELTA Max supports EPS (Emergency Power Supply). When DELTA Max is plugged into the grid to charge using AC, any load plugged into the DELTA Max will be directly powered from the grid and not DELTA Max. If there is a power outage, DELTA Max automatically switches to its battery supply mode within 30 milliseconds. Any device plugged into the DELTA Max will have no power for 30 milliseconds, making it unsuitable for desktop computers or data servers which must be reconnected to power within 0 milliseconds (UPS). 

UPS is unnecessary for all devices, and we advise testing yourself before using the EPS function. It is recommended that only one device is plugged into DELTA Max to avoid overloading.

DELTA Max: Screen Icons Not Fully Displayed

1. If DELTA Max is placed on a carpet, move it to a wooden floor or solid flooring.
2. Take a video showing the error and contact support@ecoflow.com

DELTA Max: Cannot Find the Home WiFi

1. Press the IoT button again to reconnect.
2. Use another mobile phone to set up a hotspot connection. If the DELTA Max can connect to the phone's hotspot connection, it means that the connection function of the DELTA Max is normal. Since the WIFI connection only supports 2.4GHz, check the home router. If it is 2.4 GHz, modify the router configuration.
3. If none of the above methods work, provide a photo of the serial number at the bottom of the device and contact support@ecoflow.com

How to Use X-Boost in DELTA Max

X-Boost has been enabled by default, but you can use the EcoFlow app to turn this function on or off.

X-Boost cannot be used in the following situations:
1. AC output is turned on in the charging state (in bypass mode) 
2. The X-Boost mode is turned off.

X-Boost is suitable for heating and electrical equipment but not for electrical appliances with voltage protection, such as precision instruments. Refer to the actual test to check whether a device is compatible with X-Boost.

Can EcoFlow power stations be charged by solar panels and the 12V car cigarette lighter at the same time?(For all power stations)

No, this is because the car charging and solar charging cables share the same input (XT60 outlet).

Is the AC SINE WAVE. What is the warranty on the mini?

Yes, the Delta mini is AC pure sine wave. The warranty period of Delta mini is 2 years. You can check more details through this link: https://us.ecoflow.com/pages/policy

Can I charge the unit with Solar and Car charger?

Car charging and solar charging cannot be used at the same time for the Ecoflow power stations, as they are using the same charging port.

Can one add/connect another mini in order to increase its time usage?

You could always plug one into the other using AC or DC. As of now, I don't believe there is a dedicated extra battery like there is for some of the larger batteries.

Should I charge the unit to 100 percent upon receiving it? If properly maintained what is normal battery life?

I use 10 to 95% for lower stress, longer life. It can be charged to 100% to use it, but should not be stored long term when fully charged.

How many portable solar panels can I hook up to?

DELTA mini’s technical specs for solar input are: 300W, 11–75V DC, 10A max. In practical terms, you can connect multiple portable solar panels in series (i.e., connecting one panel directly to the next) as long as their combined open circuit voltage doesn’t go over 75V.

Will it recharge from third-party portable solar panels?

Yes, DELTA mini is compatible with portable solar panels that are 10–75V DC, 10A max and that have solar connectors. We recommend using portable solar panels that have a combined wattage of around 300W.

Is there a way to hook 2 EcoFlow DELTA mini units (or any 2 units) together in order to double the wattage output?

Not on the Mini or the regular Delta - the Pro and Max have optional extra battery packs for additional capacity and daisy-chain linking.
Well, you can plug one into the other but they won't charge and discharge together - it's more of a pass-thru.

What is the minimum recommended solar panel size in terms of wattage?

DELTA mini requires minimum 20W of solar input to be able to show it on the LCD screen.
Anything less than 20W will not be displayed on the screen but the power station will be charging.

Does the cycle life of 800 cycles only apply if you only charge it to 80% every time?

Great question. Firstly allow us to explain what cycle life mean. A charge cycle is a complete charge(100%) and discharge(0%) on a rechargeable battery (going from 100% to 0%).

However, the number of battery cycles does not mean the number of charges. If the battery is only partially discharged, and still has battery power remaining, it won't count as a battery cycle when recharged, and what is calculated is the cumulative discharge.

For example, if you discharge the battery from 100% to 50%, and the next time, you discharge it from 50% to 0%, and then that counts as one battery cycle.
So If you do not always fully charge and fully discharge the unit, then it won't count as a cycle.

A cycle life of 800 cycles to 80+% capacity means that the power station will still work after the 800 cycles but the capacity will drop to about 80% of the original one.

Can I use a 100w solar panel and a 120w solar panel of different brands together to charge the mini?

We do not recommend using solar panels with different specs (different wattage/different voltage/different current) at the same time to charge DELTA mini, whether they are from EcoFlow or from a different brand.
Because is it will drop the power, affect the charging efficiency and long-term usage of this different solar panel configuration will damage your power station.

How many portable solar panels can I hook up to it?

DELTA mini’s technical specs for solar input are: 300W, 11–75V DC, 10A max. In practical terms, you can connect multiple portable solar panels in series (i.e., connecting one panel directly to the next) as long as their combined open circuit voltage doesn’t go over 75V.

Will it recharge from third-party portable solar panels?

Yes, DELTA mini is compatible with portable solar panels that are 10–75V DC, 10A max and that have solar connectors. We recommend using portable solar panels that have a combined wattage of around 300W.

Can I use the extra battery units from another model with DELTA mini?

DELTA mini doesn’t support extra battery units.

Will it back up my house during a power outage?

DELTA mini’s battery capacity is best suited for backing up only a few appliances during a blackout such as fridges, personal medical devices, and the comforts of home.

Can I use it as an uninterruptible power supply (UPS)?

DELTA mini can be used as an emergency power supply (EPS), which has the same result as a UPS for most electronics. Here’s the difference: When your DELTA mini is plugged into the wall, any electronics plugged into it get power from the grid, not its battery. When power from the grid stops, it switches to battery supply mode within 30 milliseconds. During that time, sensitive electronics like desktop computers and data servers may turn off, but most devices will run as normal.

Battery care and storage

1. Please use or store the product in an environment temperature between 20°C to 30°C, away from water, heat, and other metal objects.
2. For long-term storage, please discharge the battery to 30% and recharge it to 60% every three months; products that have not been charged and discharged for more than 6 months will not be covered by the free product warranty.
3. For safety, please do not store the product in an environment temperature higher than 45°C or lower than -10°C for a long time.
4. To prolong the battery life, please use the product in an environment temperature between 20°C to 30°C.

What is the difference between DELTA mini and DELTA?

DELTA mini is lighter and smaller, and DELTA has a larger battery capacity (882Wh vs 1260Wh) and power output (1400W vs 1800W). The ability to charge from portable solar panels, vehicles, and wall outlets is the same. Upgrades we gave DELTA mini are support for the EcoFlow app and X-Boost, which lets you power some 2200W appliances.

What is the difference between DELTA mini and RIVER mini?

While both draw inspiration from bigger models, the two are quite different. DELTA mini’s 882Wh capacity and 1400W output make it ideal for powering multiple power tools, special equipment, and home electronics at once. RIVER mini has less capacity and output because it’s much smaller and much lighter.

What it the battery cell chemistry of the RIVER 2 Series?

RIVER 2 Series models have LFP battery chemistry. This allows RIVER 2 Series models to charge and discharge around 3000 times (approximately 10 years of use) before its battery capacity drops to 80%.

What is the operating temperature range of the RIVER 2 Series?

Optimal Operating Temperature (C): 20°C ~ 30°C
Charging Temperature (C): 0°C ~ 45°C
Discharging Temperature (C): -10°C ~ 45°C
Storage Temperature (C): -10°C ~ 45°C

How many solar panels can be used to charge RIVER 2, and what is the solar input?

RIVER 2 : 11-30V 8A, 110W Max
RIVER 2 Max & RIVER 2 Pro : 11-50V 13A, 220W Max

What is the difference between RIVER series and RIVER 2 Series?

Faster charging speeds
Battery cells upgraded from NCM to LFP
Warranty extended to 5 years
More affordable  

Does the RIVER 2 Series support dual charging?

No, RIVER 2 Series models do not support dual charging.

How much do RIVER 2 Series models weigh?

 RIVER 2:Approx. 3.5kg
RIVER 2 Max:Approx. 6kg
RIVER 2 Pro:Approx. 7.8kg

What is the RIVER 2's input power and how long does it take to fully charge?

RIVER 2:
1. AC Charging: X-Stream 360W fast charging 0%-100% in 1 hr
2. Solar Charging: 110W fully charges in 3-6 hrs
3. Car Charging: 100W fully charges in 3 hrs
4. USB-C Charging: 60W fully charges in 5 hrs

RIVER 2 Max:
1. AC Charging: X-Stream 660W fast charging 0%-100% in 1 hr
2. Solar Charging: 220W fully charges in 3-6 hrs
3. Car Charging: 100W fully charges in 6 hrs
4. USB-C Charging: 100W fully charges in 6 hrs

RIVER 2 Pro:
1. AC Charging: X-Stream 940W fast charging 0%-100% in 1.17 hr
2. Solar Charging: 220W fully charges in 4.5-9 hrs
3. Car Charging: 100W fully charges in 9 hrs
4. USB-C Charging: 100W fully charges in 9 hrs

What is the output power of RIVER 2?

RIVER 2:
1. AC Output: Pure sine wave, Total 300W (Surge 600W)
2. DC Car Adapter Output: 12.6V, 8A, 100W Max
3. USB-A Output: 5V, 2.4A, 12W Max Per ports, Total 24W
4. USB-C Output: 5/9/12/15/20V, 3A, 60W Max

RIVER 2 Max:
1. AC Output: Pure sine wave, Total 500W (Surge 1000W)
2. DC Car Adapter Output: 12.6V, 10A/3A/3A 126W Max
3. USB-A Output: 5V 2.4A, 12W Max Per ports, Total 24W
4. USB-C Output: 5/9/12/15/20V, 5A, 100W Max

RIVER 2 Pro:
1. AC Output: Pure sine wave, Total 800W (Surge 1600W)
2. DC Car Adapter Output: 12.6V, 10A/3A/3A 126W Max
3. USB-A Output: 5V 2.4A, 12W Max Per ports, Total 24W
4. USB-C Output: 5/9/12/15/20V, 5A, 100W Max

Do RIVER 2 Series models support an Extra Battery?

No, they do not support an Extra Battery.

What is the capacity of the RIVER 2 Series batteries?

RIVER 2:256Wh
RIVER 2 Max:512Wh
RIVER 2 Pro:768Wh

Is this unit compatible with off market solar panels with the required wattage requirement?

For a better experience and efficiency, it is highly recommended to use EcoFlow solar panels.
If you want to choose solar panels from other brands, please make sure:

1. The specification of the solar panel meets the requirement of the device, 11-50V 13A, 220W Max for the River 2 Pro;
2. The connector of the solar panel is MC4 type (so that it can be connected to the EcoFlow solar charging cable) or XT60 female type (so that it can be connected to the power station's input port directly). If its connector is of another type, you need to purchase an MC4 adapter or an XT60 adapter. Or you can check this guide to DIY MC4 connectors: https://bit.ly/333FB5j;
3. No controller comes with the solar panel. There is an MPPT board that controls solar charge inside the power station already. A separate controller would affect the solar charge.

Note: EcoFlow does not provide free service for any damage to the product caused by improper operation of the third-party solar panels.

Can you leave the River 2 Pro plugged in all the time?

It is not recommended to connect the power station to the wall all the time. The reasons are:
a. When the device is connected to the power, the power will always be passively on, standby will consume power, and the device will be recharged when the power is down to 97-98%, this process will continuously cycle, wasting the battery lifecycle.
b. When the device has been plugged into the power and has been unattended for a long time, there may be unpredictable and unknown effects.

For safety reasons, it is recommended to unplug the device after a full charge and follow the storage methods in the user manual.

How long will the River 2 hold a charge after it's been charged to 100%, then unplugged and not used?

If the power station has stored in an environment of 20°C to 30°C and is completely turned off after being fully charged, it would lose 2% power in a month. However, if the temperature is increasing, the loss of battery level would increase as well.

How long would you estimate it to fully charge from the 12v input? While driving using the cigarette lighter socket

It would take about 3 hours to fully charge the RIVER 2 from the car input.

Will be there Extra Battery for River 2 in the future ?

Currently, there is no information about the RIVER 2 Extra Battery, but we will pass your comments about this to the relevant department to be studied for future applications. We really value your feedback.

If I charge via Type-C, how long does it take to fully charge it from 0 to 100%?

The USB-C Input/Output of RIVER 2 is 5/9/12/15/20V 3A, 60W Max, so it would take about 5-6 hours to fully charge the RIVER 2.

If I use this with the Ecoflow 220W Bifacial Portable Solar Panel, will the River 2 throttle its input to the 110W max?

You can connect 1 set of Ecoflow 220W Bifacial Portable Solar Panel with RIVER 2, as the solar Input of RIVER 2 is 8A Max,11-30V 110W and the Open Circuit Voltage of EcoFlow 220W Bifacial Portable Solar Panel is 21.8V. The maximum solar input that the RIVER 2 can get would be 110W, even if the actual solar input that the panel provided is greater than 110W.

How loud is the River 2 compared with the "RIVER 2 Max and RIVER 2 Pro may make a noise up to 62db"?

The RIVER 2 has a noise level between 40-54 dB. The RIVER 2 Max has a noise level between 40-50dB, and the RIVER 2 Pro has a noise level between 44-55 dB depending on the charging/discharging level.

Can I store this fully charged for extended periods or will that hurt the battery? Is there a recommend storage level?

The River 2 is a LiFePO4 battery internally. Generally LiFePO4 batteries should be stored at 50% capacity and cycled every 6 months. This is for max life. However the main thing is don't store it discharged or store it so long to allow it to self discharge completely where there not even enough energy to power the internal BMS. All these batteries have battery management systems (BMS) that monitor the battery even in storage and it uses a very small amount of current that will eventually discharge the battery fully and kill the cells. If I was going to store it up to a year I'd start with maybe 80%-100% but then I'd cycle it or charge it at minimum once a year.

What it the battery cell chemistry of the RIVER 2 Series?

RIVER 2 Series models have LFP battery chemistry. This allows RIVER 2 Series models to charge and discharge around 3000 times (approximately 10 years of use) before its battery capacity drops to 80%.

Will the River Max power a small 1500 watt space heater?

No, the RIVER 2 max cannot power the 1500W heater. You can consider the DELTA 2, DELTA Max or DELTA Pro for this device.

Can I charge a Tesla battery with River 2 Max?

Our power station can charge electric vehicles. Our recommendation is to use our power station for emergency use, and for charging large-capacity EVs, the range of our power station is still relatively small.
Our power station is a normal mains output, so please make sure your EV accepts the AC output and also meets the voltage and power requirements of our power stations, which we recommend our DELTA Max 2000 or DELTA Pro.
Finally, please make sure that your battery does not have grounding requirements because our power station is non-grounded.

Can I charge the River 2 Max in the car while using the AC output at the came time?

Yes, RIVER 2 Max supports discharging via AC output when charging in vehicles, solar panels, etc. However, when the battery of the power station is low or is about to run out, it is best not to output while connecting to DC charging (solar/vehicle charging); at this time, if the input of the power is less than or equal to the output power, the device will continue to consume power, which may result in power loss and eventually damage the battery.

How long would the River 2 Max run a 24v CPAP machine?

It depends on the specifications of your CPAP machine. Please contact support@ecoflow.com with the specifications for further assistance.

Are you able to connect 2 ecoflow 110w solar panels in series with river 2 max or does it have to be in parallel?

You can connect 2 sets of the EcoFlow 110W Portable Solar Panels in either way. However, it is more recommended to connect 2 of them in series as it would provide a higher solar charging efficiency than in parallel.

Does this contain its own MPPT/charge controller so any solar panel can be plugged in without additional equipment?

Yes, there is an MPPT board that controls solar charge inside the power station already.

For a better experience and efficiency, it is highly recommended to use EcoFlow solar panels.

If you want to choose solar panels from other brands, please make sure:
1. The specification of the solar panel meets the requirement of the device, for example, 400W 10-65V DC 10A max for the DELTA power station and 200W 10-25V DC 12A max for the R600/River 600 series power stations;
2. The connector of the solar panel is MC4 type (so that it can be connected to the EcoFlow solar charging cable) or XT60 female type (so that it can be connected to the power station's input port directly). If its connector is of another type, you need to purchase an MC4 adapter or an XT60 adapter. Or you can check this guide to DIY MC4 connectors: https://bit.ly/333FB5j;
3. No controller comes with the solar panel. There is an MPPT board that controls solar charge inside the power station already. A separate controller would affect the solar charge.

What are the solar panels made from? What is their waterproof rating?

They’re made from monocrystalline silicon which is more efficient than polycrystalline. New materials like EVA and ETFE protect against high temperatures, corrosion, sunlight, as well as damage, which ensures that they can be used outdoors for long periods. They have a waterproof rating of IP67 and are also resistant to dust and UV rays.

What is the maximum input voltage, amperage, and wattage of the solar panels?
Model Input voltage range Maximum input amps Maximum input watts Fully charged (1x 110W solar panel)  Fully charged (1x 160W solar panel)
RIVER 10–25V 12A 200W 3–6 hrs 2.4–4.8 hrs
RIVER Max 10–25V 12A 200W 6–12 hrs 4.8–9.6 hrs
RIVER Pro 10–25V 12A 200W 9–18 hrs 6–12 hrs
DELTA  10–65V 10A 400W 14–28 hrs 10.5–21 hrs
How should I use the solar panels?

1. Get the most solar power by facing your panel perpendicular to the sun without obstructions like trees or glass in between.2. Use the carrying case to set your solar panels at an angle when the sun is lower in the sky (early morning or late afternoon), and lay them flat in the hours around noon.3. Solar panels are most effective when the sun is high in the sky.

How many solar panels can be connected in series or in parallel?
Model 110W Solar Panel 160W Solar Panel
Series connection Parallel connection Series connection Parallel connection
DELTA 3 2 3 2
RIVER
1 2 1 2
RIVER Max
1 2 1 2
RIVER Pro 1 2 1 2
Do EcoFlow solar panels work with third-party products?

Yes, if they (1) can connect via an MC4 connector and (2) can support the amperage, voltage, and wattage that an EcoFlow solar panel outputs.

Do EcoFlow power stations work with third-party solar panels?

Yes, if the solar panel (1) has MC4 connectors and (2) has an output amperage, voltage, and wattage that the EcoFlow portable power station can support.

What do I need to pay attention to when using the solar panels?

1. The operating temperature range of the solar panels is -20 to 85°C (-4 to 185°F). Handle them gently during use, and avoid dropping, puncturing, or bending them.2. Do not use the solar panels on cloudy or rainy days. It is not recommended to use solar panels when light levels are low, because the input power is very low.

What do you need to pay attention to when storing the solar panels?

When storing the solar panels, be careful to fold the solar panels and then put them in the bag with the junction box and wiring harness facing upward.

Why does the solar panel have such a low output?

Charging power is affected by the strength and angle of the light. To increase output power, choose a time of day when the sunlight is strongest (hours around noon), and keep the solar panel positioned 90° to the sun. Try not to use the solar panel on cloudy days or in shaded areas.

What should I do if my solar panel isn’t charging my portable power station?

a. Please note that solar panels must be placed outdoors. They cannot charge a power station if placed indoors without exposure to sunlight. b. Check whether there is a connection issue and then try again.c. Confirm whether the input voltage and amperage match the specification of the portable power station. Also check whether the positive and negative terminals are connected in reverse.d. Check the display for error prompts and resolve the issue accordingly.e. Third-party cables longer than 3 meters should have a wiring harness with a diameter of 6.5 mm and a wire diameter of 4 mm², otherwise there will be no input power on the display screen.f. If the solar panel still does not work properly after trying the above steps, connect the portable power station to a car outlet using the XT60 port. Contact after-sales for help and send a video of the steps you have carried out.